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Frequently Asked Questions

Question 1: How do I create a new account on your platform?
Answer 1: To create a new account, visit our homepage and click on the ‘Sign Up’ button. Fill out the registration form with your details and follow the instructions to complete the process. Question 2: What payment methods do you accept?
Answer 2: We accept major credit cards such as Visa, MasterCard, and American Express. Additionally, we support payments via PayPal and some local e-wallet options depending on your location. Question 3: How can I reset my password if I forget it?
Answer 3: If you forget your password, go to the login page and click on the ‘Forgot Password’ link. Enter your registered email address, and you will receive a password reset link via email. Question 4: Can I cancel my subscription at any time?
Answer 4: Yes, you can cancel your subscription at any time by logging into your account settings and selecting the cancellation option. Your subscription will remain active until the end of the current billing cycle. Question 5: How long does it take for customer support to respond?
Answer 5: Our customer support team aims to respond within 24 hours during weekdays. Responses may take longer during weekends or holidays, but we strive to address all inquiries promptly.